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CAREER GENIES FAQ SECTION

Have questions about Career Genies? You've come to the right place.
 

At Career Genies, our team of skilled CV and LinkedIn writers have extensive experience writing CVs and profiles for various industries and sectors. They know exactly how to craft a CV that will impress hiring managers.  Our CVs are ATS-friendly and customised to your specific needs - we never use templates. We genuinely care about every customer and are dedicated to helping you advance your career.  Our Career Coaches all have extensive career coaching and recruitment backgrounds in a number of different industry sectors and verticals.

WONDERING HOW IT WORKS?

 It's simple! Once you place an order with Career Genies, we will immediately start working on it and guarantee completion within the stated turnaround time. If you don't have a CV or LinkedIn Profile we will contact you within 24 hours to gather all the necessary information. Our CVs and written documents  are sent in Microsoft Word and PDF format, and your assigned writer will make modifications until you are completely satisfied with the final result.

NOT SURE WHAT INFORMATION TO PROVIDE?

Within 24 hours of placing your order, we will reach out to you to gather details about your work experience, education, and other essential information if you don't have a CV. During the ordering process, you will be prompted to upload your CV. We require basic personal information for all orders to ensure smooth communication and delivery. Rest assured, your privacy is important to us, and we handle your information with utmost confidentiality.

WHAT IS OUR FEE STRUCTURE?

That depends on what service or programme you go for. 

CV Writing Service – CV/Resume

  1. Graduate 0 -2 years/recent graduate - £39.99

  2. Early Career 2-4 years’ work experience - £69.99

  3. Mid- Level 4-7 years’ work experience - £99.99

  4. Advanced 7 - 10+ £199.99

  5. Cover Letters - £19.99

 

LinkedIn & CV Writing Packages

 

Graduate £1169.99

  • 1 Day Turnaround

  • Graduate CV

  • Cover Letter

  • LinkedIn Profile

Early Career £189.99

  • 2 Day Turnaround

  • Early Career CV

  • Cover Letter

  • LinkedIn Profile

Mid- Level £199.99

  • 3 Day Turnaround

  • Midlevel CV

  • Cover Letter

  • LinkedIn Profile

Advanced Career CV £219.99

  • 3 - 5 Day Turnaround

  • Cover Letter

  • Advanced CV

  • LinkedIn Profile

Coaching Programmes

Entry Level Coaching Programme - £999.99

  • 1 x Generic CV (All employment history and education)

  • 1 x Specialised CV (Job matched)

  • 1 x Cover Letter

  • Career & Interview Coaching (4 Discovery Calls)

  • Optimised LinkedIn Profile

  • Career & Interview Tips eBooks, industry specific

  • Complimentary Access to Genies Platform for duration of Career Coaching Programme

 

Midlevel Programme - £1299.99 ( Up to 7 Years)

  • 1 x Generic CV (All employment history and education)

  • 2 x Specialised CVs (Job matched)

  • 2 x Cover Letter

  • Career & Interview Coaching (4 -6) Discovery Calls

  • Optimised LinkedIn Profile

  • Career & Interview Tips eBooks, industry specific

  • Complimentary Access to Genies Platform for duration of Career Coaching Programme

 

Advanced or Specialised Programme - £1399.99

  • 1 x Generic CV (All employment history and education)

  • 2 x Specialised CVs (Job matched)

  • 2 x Cover Letter

  • Career & Interview Coaching (6) Discovery Calls

  • Optimised LinkedIn Profile

  • Career & Interview Tips eBooks, industry specific

  • Senior Executive eBook

  • Complimentary Access to Genies Platform for duration of Career Coaching Programme

 

CONCERNED ABOUT THE TURNAROUND TIME?

The type of service you order will determine the turnaround time. However, in most cases, the first draft of your CV will be delivered within two days, or another service we will contact you with our availability and fit in a time best suited to you. If you need a faster service, also happy to accommodate this if we can once receiving all the necessary information. When you place your order, we will provide you with all the relevant details regarding the timeframe. Our goal is to provide you with a high-quality document or coaching service  in a timely manner.

UNSURE ABOUT WHETHER YOU WILL HAVE A WRITER OR A COACH?

At Career Genies, many of our authors have extensive CV writing experience. All our authors possess industry-specific knowledge and expertise. When you choose our services, we will match you with a writer or career coach who understands your background and CV needs. If you require a specialty CV, we will ensure that the assigned writer has industry expertise in that field.

HOW SUCCESSFUL WILL MY RESUME OR LINKEDIN PROFILE BE?

You can trust that Career Genies will provide you with a high-quality resume or LinkedIn profile. Some of our customers have gotten fantastic interviews and jobs after using our resume help, and we're always happy to hear about their successes.  Most of our business is generated through word-of-mouth recommendations; therefore, we see this as a fantastic opportunity to showcase the effectiveness of our CVs.

COMPLETE SATISFACTION OR YOUR MONEY BACK EXPLAINED?

Experienced experts, our CV writers understand the importance of a well-written CV and LinkedIn profile.  This is why, if you are dissatisfied with your purchase, we will take the time to explain the rationale behind the selection of the CV layout and content and any other documentation we produce on your behalf. We will listen to your concerns and revise your resume and other authoring document we have completed until you are completely content. Twelve months of free revisions support our one-year satisfaction guarantee.

IS THERE A RETURN POLICY?

Refunds will only be granted if we have not started processing your order.
We guarantee your complete satisfaction with our service or goods. If for some reason you are unhappy with your CV, which is quite improbable, you can just inform us within seven days of receiving your finished order, and we will make every effort to ensure your satisfaction. If you happen to make a mistake when placing your order, like choosing the wrong type of CV, we will get in touch with you to resolve any discrepancy in pricing. We will give you your money back in full if you decide you don't want to go further.

CAN YOU PROVIDE YOUR SERVICES IN LANGUAGES OTHER THAN ENGLISH?

We are currently unable to provide this at this time; however, we will be introducing new language and translation services in 2025.

IF I NEED MY RESUME OR LINKEDIN PROFILE UPDATED AGAIN, MAY I RETURN TO CAREER GENIES?

Sure thing! If you would like us to resend your CV and LinkedIn optimised document to you electronically or if you would like to make any changes, we will retain a copy on file. For the first twelve months, all you have to do is give us a phone or send us an email to ask for this service.  If you need to make changes to your resume or LinkedIn profile after the 12-month period has passed after you received your order, please contact us so that we may discuss your needs and offer you a quote.

WHAT DOES THE CAREER COACHING ENTAIL?

The Career Coaching packages entail between 4 - 6 Discovery calls over Ms Teams or another conferencing application of your choice.  The Discovery calls scoping exercises can last between 1- 2 hours to gather detailed information about your career and what you are hoping to achieve.

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